HD Supply IT Systems Engineer - Device Mobility & Supply Chain Technology in Marietta, Georgia
HD Supply (NASDAQ:HDS) (www.hdsupply.com) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations and specialty construction sectors. Through approximately 260 locations across 36 states and six Canadian provinces, the company's approximately 11,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you’re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!
Job Description & Qualifications
Responsible for developing, maintaining, and supporting technical infrastructure, hardware, and system software components for small- to mid-sized projects.
Major Tasks, Responsibilities and Key Accountabilities
Performs installation, configuration, maintenance, debugging and support for systems software/hardware, including implementation support for multiple infrastructure platforms on mid-sized and smaller projects.
Tunes platforms to ensure expected availability and performance levels are achieved. Performs root cause analyses for service interruption recoveries. Creates preventative measures and presents to management.
Identifies and tests processes for automation. Performs configuration prior to the quality assurance process.
Develops expert knowledge of industry best practices and uses that knowledge to provide technical support to project team members.
Provides 24/7 on-call support for assigned systems, including investigating and troubleshooting problems.
Discusses issues with users and translates issues to determine appropriate technical solutions.
Nature and Scope
Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.
May provide general guidance/direction to or train junior level support or professional personnel.
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Most of the time is spent sitting or standing in the same location and/or there may be a need to stoop regularly or move/lift light material or equipment (typically less than 8 pounds).
Typically requires overnight travel less than 10% of the time.
Education and Experience
- Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.
Preferred Qualifications & Job Specific Details
3-5 years of systems engineering experience preferred.
Knowledge of enterprise handheld computer hardware.
Knowledge of Android and iOS software
Proficiency with current Wireless technology and protocols
Various 802.11 specifications
Bluetooth protocols and versions
Cellular radios and technologies
Experience with mobile device software such as:
EWM knowledge related to handheld devices a plus.
Strong troubleshooting and analytical skills.
Experience working in a large team and matrix-type reporting environment.
Demonstrated effective verbal, written, and organizational skills.
Job Locations US-GA-Marietta
Posted Date 1 month ago (9/14/2020 4:46 PM)
Job ID 2020-39428
Business Unit Facilities Maintenance
Functional Area Information Technology
Remote Position? No
Position Type Full-Time
Posting Location : Postal Code 30062
HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.